Teryli · Notes on placement operations
The Handoff
On referrals, placement incentives, and the operational work that keeps living in one person’s head. Notes from Christopher Molina, Teryli’s founder, on keeping program facts, referral ownership, and follow-up visible without paid placement or ranking.
Recent
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How did that become the recommendation?
We had already provided the history in detail. How do you come back with that recommendation after being given the information needed to understand the client?
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The handoff work finally has a place to live
A parent retelling their child’s story for the fourth time. A client sent where a relationship leaned instead of where the criteria pointed.
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